Favero Assioma - Replacement Magnetic Connector
Description
Warranty
Magnetic power connector for Assioma. Specifically designed to protect the power meter, and the bike, from damages caused by accidental yanks of the USB cables. Charge your pedals via microUSB connection - USB cable not included.
- COMPATIBILITY -
- Favero Assioma DUO Power Pedals - Dual Side
- Favero Assioma UNO Power Pedals - Single Side
- IN THE BOX -
- 1x magnetic power connector to charge Assioma
For more information about our Warranty & Returns process please visit our Help desk
What is the support process for Favero?
The consumer is to submit a support request directly with FAVERO.
The manufacturer can often diagnose issues remotely, so this process will streamline communications.
The consumer will be able to retain their pedals during this process.
How do I open a support case?
- Consumer to open a support case via the following page - https://cycling.favero.com/support#request
- Manufacturer to advise consumer of diagnostic steps via email (please keep an eye on junk folder just in case!)
- Consumer to complete all diagnostic steps
- Manufacturer will advise the consumer whether a product is confirmed as faulty once steps are completed.
- If confirmed, Manufacturer will advise whether an exchange should take place under warranty, and that any necessary replacement parts to resolve the issue can be shipped from Europe at the consumer's cost.
- Consumer to then contact FE Sports (with support case number and email trail) via the following - support@fesports.com.au
- FE Sports will then liaise with the consumer to arrange the replacement from our Australia warehouse.
Start a warranty process
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