To start a support ticket, please log in to our B2B platform and follow these steps:

• Locate the item listing on our website.

• Click on the item to open the detailed information page.

• Locate the 'Description' and 'Warranty' tabs, then select the 'Warranty' tab to access the Warranty form.

• Complete the form and click 'Submit.'

• Attach a copy of the proof of purchase, the item's serial number (if available), and any relevant supporting photos to the ticket.

We’ll take it from there once it comes to us.


Still needing assistance? Please contact us on:

Australia: 1300 790 212 / info@fesports.com.au

New Zealand: (09) 88 44 882 / info@fesports.co.nz