Helpdesk:  FAQ & Warranty informationGeneral Warranty information

How to submit a warranty

Starting on September 1st 2023, stores will be able to submit and process warranties quickly while customers are still in the store. 

The Helpdesk system is easy to use:

  • Staff can locate the product they wish to claim on our website
  • Click on the warranty tab
  • Fill out the form
  • FE Sports will keep customers updated on the progress of their ticket and assessment via email
  • Once the assessment is complete, customers will receive a credit or new goods


Still needing assistance? Please contact us on 1300 790 212

Last update: 14-08-2023
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