Helpdesk    FAQ

This topic will encompass information and hints and tips to help you with your Garmin product.  

Most of these have been garnered from all corners of the internet and through trial and error ...

Many thanks to anybody whose images I've borrowed:  all rights belong to the rights holder.



ARTICLES
Display reads "Software missing"
What is the Master Reset for my Edge 200
Fenix / Fenix2 / Fenix3 / Tactix / D2 - battery life
No PC Connectivity (i.e. my device won't connect to the PC, but has previously)
Random turning on / off ... and other weird issues
Charging Issues (i.e. my Garmin won't hold a charge)
No Speed, Cadence, or Heart Rate?
ANT+ issues
Very slow responding device, or stuck in a reboot loop ...
Help! I am now a 255 year old woman & my weight is now 2000 pounds! (or similar)
Condensation issues
VIRB battery charging issues ?
Footpod Calibration
What is the Master Reset for my Fenix 3
What is the Master Reset for my Vivosmart
Edge 510 Format and Reinstall Instructions
What is the Master Reset for my Edge 500
What is the Master Reset for my Edge 510, 800, 810, and 1000
What is the Master Reset for my Forerunner 10 or 15
What is the Master Reset for my Forerunner 60 or 70
What is the Master Reset for my Forerunner 110, 210, 220, 620 or 630
What is the Master Reset for my Fenix, Fenix2, Tactix, or D2
What is the Master Reset for my Forerunner 310xt ?
What is the Master Reset for my Forerunner 610 ?
What is the Master Reset for my Forerunner 910xt ?
GPS / Satellite fixing method
What is the Master Reset for my VIRB / Virb Elite ?
What is the Master Reset for my Forerunner 920xt ?
**Consumer Warranty Info**
Vivoactive GOLF App - Instructions on How to Use
Vivofit 2 - Why does the button no longer work?
Fenix 3 - incorrect altitude readings after manual calibration...
HRM Issues - Random Spikes in HR
Forerunner Broken Strap - Replacement Issues
Edge 25 - how do I get my HR strap paired / HR data displayed?
* Updating your Garmin device *
Optical HR hints
What is the Master Reset for my Forerunner 225 / 235
NEW Bike Speed Sensor and Bike Cadence sensors (BSS & BCS)
ANT+ Adaptor for Smartphones - Do I need it?
Edge Series - using multiple bikes with different sensors
Bluetooth Pairing - Forerunners and Smartphones
Garmin Connect - Smartphone Compatibility
Fenix 3 - Swimming issues
HRM not pairing
What is the Master reset for my Vivofit 1/2/3
Garmin Express issues - Windows 10
What is the Master Reset for my Edge 25
Elevation and Barometric Altimeter issues
SD card issues - VIRB and Cycliq
Fenix 3 - finding satellites
Edge 520 and eTap
Metric changes to Imperial during activity
Activity won't upload !!?!?!!
Edge 1030 sensor compatability
Compatibility of the speed (BSS) and/or cadence (BCS) sensors
What is the Master Reset for my fenix 5/5s/5x
What is the Master Reset for my Edge 520
What is the Master Reset for my Edge 1030
** Activity Tracking and Fitness Metrics ACCURACY
GPS question ...
USB sticks
Running Dynamics POD
vivomove HR - Calibrating the Watch Hands